Flight information
Learn more about charter flights and scheduled flights from the United Kingdom and Ireland.
Important information about entry requirements for travel to Norway and what to do if your flight is disrupted.
We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
All guests must present valid travel ID documents when they check-in to a voyage. This can be either:
A valid passport with a validity of six months post-voyage
A national ID card with travel rights (for Nordic residents and residents of Schengen countries)
All guests should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of the destination or country(ies) through which you are travelling.
We do not accept any liability if you are unable to travel or if you incur any other loss because you have not complied with passport, visa or immigration requirements or health formalities. You agree to reimburse us for any fines or other losses we incur as a result of your failure to comply with passport, visa or immigration requirements or health formalities.
There are no compulsory vaccinations or health requirements for travelling to Norway, but it is the responsibility of all passengers to check and make sure they comply with any health requirements at the time of travel. For the most up-to-date guidance, check the Norwegian Institute for Public Health website.
We suggest you consult your doctor or relevant health authorities about any precautions you should take with regard to deep-vein thrombosis (DVT).
Hurtigruten complies with ISPS regulations (International Ship and Port Security System) so all luggage is inspected by X-ray/metal detector upon arrival at the port facility or ship. These regulations also include hand baggage scans in all ports of call throughout the course of your voyage.
Prohibited items include:
The above list is not exhaustive. The SSO/Captain are authorised to make a professional judgment as to the legality of any item declared, detected, or discovered on board.
Flying to Norway is one of the most convenient and seamless ways to get to your port of embarkation. To ensure a smooth and hassle-free travel experience, we highly recommend that you complete your flight check-in process in advance. Please visit your airline's official website approximately 24 to 48 hours before your scheduled flight.
We no longer issue physical tickets as all details are now electronic. When checking in for your flight and/or voyage, we kindly request that you present your valid passport/National ID card.
On selected voyages, we run exclusive charter flights. One of the key benefits of our charters is that you will be exclusively onboard with other Hurtigruten guests, so you'll be able to start your voyage experience before you leave the UK. These flights run throughout the winter, but are a lot more rigid with departure times, dates and airports.
With our scheduled flights you have a lot more flexibility when it comes to the date, time, and airport you wish to fly from. This option is perfect for those wanting to take advantage of a pre or post stay in Norway to experience more of the local culture. Bookable through our contact centre, our agents will try to arrange direct flights for you. However, owing to availability, this is not always the case and you might have to fly indirect to Norway.
Learn more about charter flights and scheduled flights from the United Kingdom and Ireland.
Of course, sometimes flights are delayed or cancelled, but you can rest assured that we are on hand to help if disruptions do occur. Please note: If you have booked your flights through a third party and run into trouble, please contact your supplier for further assistance.
Please go to the airport as planned. If you have multiple flights to your destination and the first flight is delayed, please board the flight. It is possible that your flight will still make it on time or the other aircraft will wait for the delayed passengers.
If you miss a connecting flight, head to the airline’s service desk at the intermittent airport and ask for a new flight to your destination. Often, the airline has already rebooked you. While doing so, please also contact us.
Please ask the service desk at the airport for an earlier flight if your new departure time will cause you to miss the ship's departure. You should arrive at the airport closest to your departure port at least 90 minutes before the ship departs. If this is not possible, please contact us for further arrangements.
If you have booked your flights with us:
Please contact us if you have not been automatically rebooked or if your new flight times mean you cannot embark the ship on time. Call our Emergency Handling team and they will be able to look into this and advise on the issue. The telephone number for our Emergency Handling team is + 44 33 08 08 18 84, also detailed within the UK Coastal Express arrival and departure information booklet.
If you have booked your flights through a third party:
Please check your booking on the airline’s website using the reference number from the airline. You may have already have been rebooked to an alternative departure. If you have been automatically rebooked, please check that your new flight arrives in time to embark the ship. You should arrive at the airport closest to your ship’s departure port at least 90 minutes before the ship departs. If the arrival time is for when the ship is due to depart or very close to the departure time, or you have not been re-booked, please do make contact with the airline or the third party through which you booked this flight or our emergency handling team for advice.
Please contact the airline’s service desk at the airport. The airline should offer you new flights, and if necessary, a hotel stay. If you receive new flight times, please check if you will arrive at the airport closest to the departure port of the ship at least 90 minutes before the ship departs.
Please contact us if the service desk at the airport is not able to help you or the new flight times are too late for making it onboard the ship.
Please check the transfer timetable and take the next bus. If there are no more transfers that day or if the last transfer will not get you to the departure port of the ship on time, please take a taxi. If you are not able to arrive to the port on time, even with a taxi, please contact us.
You will first need to register your missing luggage at the airport or online via the airline’s website. Missing luggage can take time to locate. Therefore, during the registration process, please add all the places you will stay during your trip, including the ship and any hotels, and the dates you will stay there. The airline will give you a Property Irregularity Report (PIR) receipt for the missing luggage.
Please bring your PIR receipt to our onboard reception if your luggage has not been delivered to you before boarding the ship. Our staff will support you with getting the bags delivered onboard. In the meantime, we will assist you with how and where to buy necessary items. We will do our utmost to assist in acquiring medication, but we cannot promise results. It is therefore highly recommended that you place very important items that you need immediate access to in your carry-on case.
Please make sure to keep all the receipts for your claim towards the airline.
For return flights, you must register your missing luggage at the airport or online via the airline’s website. Your luggage will be delivered to your home address by the airline as soon as possible.
If you plan to skip any flights from your flight itinerary you need to let us know first about this change. This is due to Airline Flight Sequence requirement and your tickets needs to be updated so that not all flights are automatically cancelled by the airline.
If you have booked your flights through us and you are informed either prior or at the airport that your airtickets are set to stand-by, this is mostly due to airline overbookings. Please be aware that we do not book any stand-by tickets and you have the right to demand a seat on the flight. Please note that the airlines are informed that you have booked a cruise and need to arrive on time to your destination.