Arrival and departure information for The North Cape Express

We are excited to welcome you on board MS Trollfjord to experience the best of Norway’s coast and culture.  

Below you will find important arrival and departure information for both North Cape Express voyages. Please note that the information provided is subject to change, and some services described may not be included in your personal travel arrangements. 

If your voyage starts in Bergen or Oslo, you will receive details for your stay (including opening hours of our hospitality desk at the hotel) a few days prior to arrival.  Please check your email/SMS. If your voyage starts in Tromsø, you will receive a welcome letter with further information and exact timings at the hotel.  

Please note: if you booked your voyage less than 90 days before your departure, your trip does not include transfers, hotel stays or sightseeing tours. Your timings are included below, but please see here for information on transport in your embarkation and disembarkation ports. 

Arrival in Bergen 

To get to the city centre, take the Flybussen (the official airport shuttle bus) from platform A5 in front of the arrivals hall. You can find the transfer times on the official timetable. Once on the bus, you'll need to show the driver your applicable transfer voucher, which you can find in your travel documents.  

All hotels are located within walking distance of the bus stops. You can find your specific hotel information on your itinerary. 

The designated Flybussen stop for your hotel is as follows: 

• Clarion Hotel Admiral: Strandkaiterminalen (120 m) 
• Clarion Hotel Bergen: Torget C (240 m) or Torget D (140 m) 

Check-in opens at 15:00. If you get to the hotel before, you can store your luggage and explore the city. 

Your included excursion to the 7 Fjell Brewery, Bergen’s first microbrewery and one of the 50 Norwegian suppliers we partner with, will take place in the late afternoon/evening and start and end at the hotel. Timings will be sent to you via email/SMS. You can look forward to a relaxed tour of the brewery and a tasting session in which you can sample a range of their delicious beers. Please note that there are some steps, and it can be slippery. We recommend comfortable shoes.  

Embarking on MS Trollfjord  

A transfer bus (clearly marked with an ‘MS Trollfjord’ sign) will pick you up from your hotel and take you to the Jektevik Terminal in time for embarkation. The transfers are ordered by deck number. Your luggage must be marked with your cabin number. Luggage tags can be picked up at the Hurtigruten hospitality desk at the hotel. Upon arrival at the terminal, your luggage will be picked up at the bus and delivered to your cabin. 

After check-in, guests must attend a safety briefing in the Guest Lounge Lecture Hall, located on the second floor of the terminal.  

Once on board, lunch will be served between 12:00-14:00, and your cabin will be ready for you at 14:00. Between 15:00-17:45, you’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage.  

As the ship sails from Bergen at 14:30, your scenic adventure along Norway’s coast is underway. 

Disembarking MS Trollfjord in Oslo 

Your journey on board MS Trollfjord will come to an end at Revierkaia in Oslo at 08:00. 

After breakfast on board, you’ll enjoy a guided bus tour of Oslo (approx. 3 hours), which stops at Vigeland Sculpture Park and, if weather allows, Holmenkollen Ski Jump. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes.  

After the tour, the bus will take you to the airport in time for your included flight back to the UK, marking the end of your travels with us.  

We hope you’ll cherish each of the memories of The North Cape Express that you’ll take home with you.  

Arrival in Oslo  

After your included flight from the UK, a transfer will take you from the airport to your hotel, located in the heart of the city. 

Check-in to Clarion The Hub is open from 15:00, and the rest of the day is yours to explore Oslo. If you arrive earlier, you can store your luggage at the hotel. Breakfast will be provided in the hotel the following morning.  

Embarking on MS Trollfjord  

After breakfast at your hotel, you’ll enjoy a guided bus tour of Oslo (approx. 3 hours), which stops at Vigeland Sculpture Park and if weather allows, we will stop at Holmenkollen Ski Jump and ends at Revierkaia terminal in time for embarkation. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes.

Your luggage must be marked with your cabin number. Luggage tags can be picked up at the Hurtigruten hospitality desk at the hotel.

Lunch will be served from 12:00, and your cabin will be ready for you at 15:00. Between 15:00-17:45, you’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage. They will also walk you through a mandatory safety briefing.  

Your scenic adventure along Norway’s coast gets underway at around 18:00, as we set sail from Oslo.

Disembarkation and departure from Bergen  

Your journey on board MS Trollfjord will come to an end at Jektevik Terminal in Bergen at 07:00. 

After breakfast on board, you’ll disembark for a transfer that will take you from the ship to the airport via 7 Fjell Brewery, Bergen’s first microbrewery and one of the 50 Norwegian suppliers we partner with. You can look forward to a relaxed tour of the brewery and a tasting session in which you can sample a range of their delicious beers. Please bring your luggage on the transfer bus.  

Please note: This is a working craft beer brewery, and the production hall can be slippery and noisy, with some steps to climb. We therefore recommend wearing comfortable shoes.

After the brewery visit, your transfer will continue to the airport in time for your included flight to the UK, marking the end of your travels with us.  

We hope you’ll cherish each of the memories of The North Cape Express that you’ll take home with you. 

If you have any questions, don’t hesitate to contact your travel agency or the Hurtigruten Customer Sales Centre. We are happy to help.  

MS Trollfjord   
Tel: +47 99 48 72 76   
Email: [email protected] 

Clarion Hotel Admiral    
Sundts gate 9, 5004 Bergen  
Phone: +47 55 23 64 00 

Clarion Hotel Bergen 
Rosenkrantzgaten 8, 5003 Bergen 
Phone: +47 53 05 15 00  

Clarion The Hub  
Biskop Gunnerus gate 3, 0155 Oslo 
Phone: +47 23 10 80 00 

Port in Bergen: Jektevik Terminal  
Nøstegaten 30, 5010 Bergen 

Port in Oslo: Revierkaia
Revierstredet, 0150 Oslo