Safer together

As we prepare for the safe restart of our expedition cruises, we’ve introduced strict measures on all our Hurtigruten Expedition ships designed to reduce the risk of COVID-19.

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Your safety is our highest priority.

Our highest priority is the safety of our guests, our employees, and the communities we visit. We’ve partnered with experts in health and safety to design new protocols and procedures to be safer together as we restart our expedition operations.   

We will continuously evaluate our health and safety procedures and update the information on this page. Specific measures may vary per sailing, local regulations, the latest scientific and medical advice, and the conditions at the time of sailing. We will inform you of the specific measures in place for your cruise before departure.

What we do

Embarkation screening 

We’ve put in place strict embarkation requirements for both guests and crew members. Specific requirements may vary by sailing but may include pre-travel testing, health screening, and requesting proof of vaccination. 

New health and safety protocols 

In addition to enhanced cleaning and disinfection, we’ve introduced new protocols, including face mask regulations, capacity limitations, and other measures in line with local requirements. 

Continuous monitoring to identify risks and take prompt action

We’ll regularly monitor the health of our guests and crew during each cruise. Then, if required, we’ll initiate the robust procedures we’ve established for outbreak prevention and response.  

Onboard Medical Center with high-quality care and expertise

We’ve expanded our onboard medical capabilities. Our expedition ships feature a well-equipped Medical Center staffed with a doctor and nurse available at all hours. 

What you do

Travel requirements

We expect you to follow all applicable travel or quarantine restrictions you may be subject to, whether at home or your destination. 

Embarkation screening

We’ll inform you of the embarkation requirements for your cruise – please ensure that you fulfil all the obligations before you travel. We also ask that you arrive at your assigned check-in time to adhere to physical distancing requirements. 

Health and safety protocols

During your cruise, you’ll be required to follow all social distancing, face covering, and handwashing policies to ensure everyone’s safety. 

Monitoring and testing

We ask all guests to be alert for symptoms of COVID-19 and follow procedures for informing our staff as soon as any symptoms develop. 

Joining your Hurtigruten Expedition

Embarkation requirements

Before your departure datewe’ll inform you of the latest requirements for your specific sailing. The embarkation screening process may vary per sailing, local regulations, the latest scientific and medical advice, and the conditions at the time of sailing. 

Our standard travel documentation is also required for each cruise. This includes doctor’s approval for remote destinations such as Antarctica, Northwest Passage, Northeast Greenland, and transatlantic crossings. 

Check-in

Check-in processes have been modified to enable physical distancing and embarkation screening. Floor markings will be in place and hand sanitiser will be available. Guests, crew, and check-in staff will be required to wear face masks during the check-in process. 

To facilitate physical distancing during check-in, you will be assigned an embarkation time before your departure date.  

Life onboard

Face masks onboard

Currentlyyou’re required to wear face mask in public areas indoors, except when eating and drinking. Outside on deck, face masks may be removed if physical distancing is possible. Policies may vary by destination, in line with local requirements.

Physical distancing

We plan to sail with a reduced passenger capacity to enable greater physical distancing onboard. We have also reduced the guest capacities of public spaces like our restaurants and lecture halls so that all guests can enjoy our services and activities comfortably. 

Cleaning and hygiene

We’ve enhanced our standard practices with additional cleaning protocols to reduce the risk of COVID-19 and other infectious diseases. 

All public spaces are regularly cleaned and disinfected throughout the day, and hand sanitiser is available throughout the ship. We have increased the frequency of all cleaning procedures, especially for high touch areas. 

Guest cabins are cleaned and disinfected daily. Our housekeeping staff are equipped with Personal Protective Equipment (PPE) and are trained in new methods to reduce the risk of COVID-19. 

Expedition lectures and activities

One of the highlights of a Hurtigruten Expedition is the wide array of expedition activities we provide onboard, from lectures to activities in our Science Center. As we restart operations, we plan to offer all of our standard onboard activities. 

We’ve introduced enhanced cleaning and disinfection measures for public areas such as our Science Center. Hand sanitiser will be available and touch points regularly cleaned. Lecture hall seating capacities have been adjusted to allow for physical distancing. On some ships, we’ll offer streamed lectures, enabling you to enjoy them in your cabin.

Dining

We’ve made adjustments to our food and beverage services to reduce the risk of COVID-19. 

We’re reducing seating capacity and extending opening hours in our restaurants to facilitate increased distances between tables. Our new reservation system for restaurants minimises wait times. At restaurant entrances, guests can expect hand sanitiser dispensers and a temperature check with a contactless temperature scanner. 

We have adapted menus and services to offer individual dishes rather than self-service buffets. We also provide a “takeaway service” for guests who wish to dine in their cabin. 

Our Explorer Lounge and pool bars, where applicable, will be operating via table service only.  

Hotel and wellness facilities

Our pool, spa, gym, and other wellness facilities will be open on all ships where they’re available. Use of these facilities and certain services may be limited. 

We’ve introduced new procedures in these spaces, including enhanced cleaning and disinfection and limited guest capacity. In some cases, you’ll need to make a reservation in advance. 

Medical services

Our expedition ships feature a small onboard hospital available at all hours. Every ship has a medical team with a doctor and at least one nurse, supported 24/7 by dedicated land-based experts. Our medical staff can conduct a rapid COVID-19 test onboard and are trained in outbreak prevention and response.

 

Exploring on shore

Activities, landings, and shore excursions 

We plan to offer shore excursions, expedition landings, and small group expedition activities when we restart our expedition cruises. In addition to joining one of our organised activities or shore excursions, we expect that you’ll be able to explore independently in ports where this is possible. Specific offerings and availability will depend on your itinerary and the conditions at the time of sailing. 

We’ll follow all mandates from local governments and communities when exploring on land, adjusting our plans and procedures as needed. In some cases, this may mean some activities or independent exploration are restricted. 

Safety measures on shore

We’ve adjusted procedures for our expedition landings and small group expedition activities, such as kayaking and hiking. These include new cleaning and disinfection measures for equipment and expedition boats, physical distancing, and wearing face masks when physical distancing is not possible. 

We are working with our local partners to implement health and safety policies on all shore excursions. These may include limiting guest capacities on excursions and transport and new cleaning and disinfection procedures. 

When visiting communities, either with the Expedition Team or on a shore excursion, you’ll be required to wear a face mask. On nature landings and in wilderness areas, you may remove your face mask if physical distancing is possible. 

Frequently asked questions

Yes. Hurtigruten Expeditions will require proof of vaccination for COVID-19. This policy applies to all Hurtigruten Expeditions sailings with a departure date in 2021. 

Guests must provide proof of being fully vaccinated with a COVID-19 vaccine authorised by the European Medicines Agency (EMA) at least 21 days before embarkation. As of 1 July 2021,  these approved vaccines include Comirnaty (BioNTech/Pfizer), Moderna, Vaxzevria (AstraZeneca) and Janssen (J&J) vaccines. 

Hurtigruten Expeditions will continue to monitor local requirements and the latest scientific and medical guidance. Travellers should seek health information and advice from a medical professional regarding vaccination. 

This policy applies to all Hurtigruten Expeditions sailings with a departure date in 2021.  

We will continue to evaluate our policies and procedures for future Hurtigruten Expeditions sailings.  

This vaccination requirement does not apply to Norwegian Coastal Express voyages.  

Hurtigruten Expeditions will accept COVID-19 vaccines authorised by the European Medicines Agency (EMA). You can find these vaccines hereAs of 1 July 2021, these approved vaccines include Comirnaty (BioNTech/Pfizer), Moderna, Vaxzevria (AstraZeneca) and Janssen (J&J) vaccines.  

We’ll confirm approved forms of proof of vaccination before your departure date. Evidence of vaccination will be required at embarkation, and you may need to present it during your trip when requested by medical staff or public health authorities. 

For sailings departing in 2021, we can only accommodate guests who have been fully vaccinated at least 21 days before departure. This applies to guests of all ages. 

Guests who are not able to be vaccinated are encouraged to contact Hurtigruten Expeditions to discuss options for rebooking to a future departure. 

COVID-19 vaccination is required only for guests on sailings with a departure date in 2021. If you are booked on one of these sailings and cannot provide proof of being fully vaccinated at least 21 days before your departure date, you will be denied boarding at embarkation. Please contact Hurtigruten Expeditions as soon as possible to learn about your options.  

If your booking was made before the adoption of this policy on 1 July 2021 and you are unable to be vaccinated in time for your departure date, please contact Hurtigruten Expeditions to discuss your options for a refund or rebooking a future departure. 

At this time, we require guests to bring proof of a negative COVID-19 PCR test result no older than 72 hours.  

We also require a negative rapid test conducted during the embarkation process. The rapid test will be provided at embarkation. 

Specific requirements may vary by sailing, based on regional requirements, the latest scientific and medical advice, and the conditions at the time of sailing.  

Yes, all guests are required to follow our embarkation requirements. 

These requirements may include testing, a mandatory health self-declaration form, and other screening procedures to reduce the risk of COVID-19. All our health and safety protocols and embarkation requirements will be adjusted according to the conditions at the time of each sailing. 

Currently, we do not require crew members to be vaccinated. However, to mitigate the risk of COVID-19, our crew members follow several stringent protocols at embarkation and during our cruises. These include testing, quarantining, social distancing, and regular monitoring while on board. 

All our health and safety protocols, including those for our crew members and staff, will be adjusted to the conditions at the time of each sailing. You can find the latest requirements for embarkation on our website. 

Yes. Currently, face masks will be required for guests and crew in several situations during your cruise.   

You are required to wear a face mask in public areas indoors, except when eating and drinking. Outside on the deck, you may remove your face mask if physical distancing is possible.  

When visiting communities, you’ll be required to wear a face covering. Outdoors, on nature landings, and in wilderness areas, face masks may be removed if physical distancing is possible.  

We will continuously evaluate our policies for face masks as our overall health and safety procedures evolve. Policies may vary by destination, in line with local requirements.  

You’ll be requested to self-isolate in your cabin and call reception immediately if you experience any symptoms of COVID-19. These include a new persistent cough, shortness of breath, difficulty breathing, fever or chills, a new loss of taste or smell, vomiting or diarrhoea. Our medical staff can conduct a rapid COVID-19 test onboard. If required, we’ll initiate the robust procedures we’ve put in place for outbreak prevention and response.

In addition to rigorous embarkation screening, we monitor the health of everyone on board throughout the cruise. Around the ship and at the entrance of our restaurants, we have installed contactless temperature scanners to screen guests daily. We also have regular health and temperature screening of the crew.  

Our medical staff can conduct a rapid COVID-19 test on board. You may be required to take a COVID-19 test during the cruise, for example, if required by local authorities or if you experience symptoms of COVID-19. 

Travel restrictions worldwide are constantly evolving. We understand that some guests may currently need a negative COVID-19 test to return home or continue international travel after a cruise. As we plan for the restart of our operations, we are looking at these requirements closely and are considering how we can assist you in complying.