Book with confidence

Book with confidence

We know that booking an Expedition Cruise or Norwegian Coastal Voyage during this time of travel restrictions and uncertainty can feel risky. To take that risk away from you, we’re adopting a new rebooking policy for all our 2021 cruises. This new policy will work side-by-side with our customer-centered cancellation and refund policy for all 2021 and 2022 cruises.

Free rebooking on 2021 cruises

Full flexibility to rebook your client's 2021 cruise to 2021 or 2022. Zero rebooking fee, zero stress.

On 2021 cruises:

Yes, we're removing the rebooking fee, giving your client's greater flexibility when it comes to picking a date of travel that works better for them. 

  • This applies to all new bookings made by 30 April 2021 or bookings already made under the Book with Confidence policies, for sailings that depart in 2021  
  • Rebook on any cruise that sails before 31 December 2022 
 

Easy refund on 2021 or 2022 cruises

Receive your client's refund, including the previously non-refundable deposit. Minus a cancellation fee. 

On 2021 or 2022 cruises:

Book a 2021 or 2022 cruise by 30 April 2021 and if you cancel it for any reason in the future, we promise that you’ll receive your refund – including your deposit – within 14 days.  

No vouchers and no month-long waiting times. Your money back in just two weeks, minus a cancellation fee*. Cancel three or six months ahead of your cruise to receive your refund.

*Cancellation fee per guest:  

  • Expedition Cruises: 150 GBP
  •  Norwegian Coastal Voyages: 100 GBP

Terms and conditions

  • Free rebooking on 2021 cruises

This offer is applicable to all new Expedition Cruise or Norwegian Coastal Voyage bookings made by 30 April 2021 for departure dates in 2021. 

Guests taking advantage of this offer can rebook to any Expedition Cruise or Norwegian Coastal Voyage with departure before 31 December 2022. 

You may rebook to a new departure date with no rebooking fee up until 14 days prior to departure. 

  • If your voyage includes short haul flights (1- 6 hours) and/or transfers, please notify us of rebooking at least 30 days before your initial departure date in order to avoid change fees related to these tour elements. 
  • If your voyage includes long haul flights (7 hours or longer) and/or other tour elements except short haul flights or transfers, please notify us of rebooking a minimum of 60 days prior to your initial departure date in order to avoid change fees related to these tour elements. 

The rebooking policy is subject to current pricing and availability on the new rebooked departure, and old offers will not be applied to your new sailing. 

This rebooking policy also applies to new bookings made using a valid, current Future Cruise Voucher. 

You do not need to have decided on which Hurtigruten cruise you want to rebook to when sending us the initial rebooking form. 

  • Easy refund on 2021 or 2022 cruises 

This offer is applicable for all new Expedition Cruise or Norwegian Coastal Voyage bookings made between 1 September 2020 and 30 April 2021 for sailings in 2021 and 2022.

You may cancel your booking for any reason and receive a refund including your deposit (but excluding a cancellation fee per passenger as specified below) within 14 days of submitting the refund request. Regular deposit and payment terms apply.  

Cancellations needs to be submitted no later than 90 days prior to departure for departures in January to September 2021, and no later than 180 days prior to departure for departures in October 2021 to December 2022.

For cancellations submitted later than 90/180 days, regular cancellation terms apply. The ‘Book with Confidence’ offer applies to any voyages, flights, hotels and transfers booked through Hurtigruten.  

 Cancellation fee per guest:  

  • Expedition cruises; 150GBP
  • Coastal; 100GBP