Bicycles for rent on board
We are now offering 4 bikes for rent on all ships. Price is NOK 100 per Bike/Port (included lock and helmet). 

Cafe
This is generally available 24 hours a day serving beverages, sandwiches and a small selection of hot and cold dishes. On some departures the catering service at night will be managed by the reception staff.  

Cars
If you are travelling by car further information on vehicles and parking at ports is available from Hurtigruten. Access to the vehicle deck is only permitted when the ship is moored.

Check-in Bergen
The terminal is open daily from 13.00hrs for baggage delivery. Check-in commences at 15.00hrs and embarkation at 16.00hrs, with access to cabins from 18.00hrs. 

Check-out
Check-out of cabins is in accordance with the change of cabin day as stated in the Hurtigruten timetable. Check-out in Bergen is at 10.00hrs and in Kirkenes at 09.00hrs.

Credit cards/currency
We accept VISA, American Express, Eurocard, Diners Club and JBC International, plus most currencies.

Cruise card
We recommend that passengers acquire a cruise card to make payments on board. This may be obtained from reception onboard and used to make payments throughout the ship. We accept credit cards or cash as a deposit.

Diets
Special diets, such as vegetarian must be ordered well before departure.

Disabled guests
All ships, except MS Lofoten and MS Nordstjernen have lifts and cabins for disabled guests. People with severe disabilities or who are unable to take care of themselves must be accompanied by a carer.

Drinks
The ships are licensed to sell drinks onboard. If you would like to drink water with your meal please advise staff. If you prefer bottled water there is a charge for this.  

Electricity
220 V AC 2 pin, and a continental adaptor is required.

Fitness room/sauna
Available on all ships except MS Vesterålen, MS Nordstjernen and MS Lofoten.

Internet access
All ships, except MS Nordstjernen and MS Lofoten, offer internet access via satellite.
In most harbours, mobile/cellular networks (3G) are available if bringing your own PC and a mobile access subscription.
The wireless coverage varies from ship to ship and will be improved during 2009 and 2010.
The passengers have to contact the reception on board for information on how to get access to the internet (free of charge).
No internet access in the cabins (except in some suites). Internet cafe (if present), with minimum 2 PCs.

Itinerary
Hurtigruten ships are working vessels operating a regular service to a set schedule, carrying vehicles, cargo and foot passengers by day and night (some noise may be noticed during docking or loading). Some stops are short and/or are during the night. It may occasionally be necessary to omit or curtail visits due to weather/local conditions, and you will be notified of this. 

Laundry
Most ships have laundry facilities with washing machines and tumble dryers, except MS Lofoten and MS Nordstjernen. Tokens may be purchased from reception.

Luggage
A daily baggage service is available in Bergen from 1 Apr to 30 Sep 2009 from the airport and selected city-centre hotels to the Hurtigruten terminal. For groups, luggage handling must be agreed with Hurtigruten prior to travel.

Meals
Meals are served at set times in the restaurant. In high season, times may vary if there are several sittings. A breakfast buffet with a wide selection is served 07.00hrs -10.00hrs. A buffet lunch with hot and cold dishes and desserts is usually served 11.30hrs-14.30hrs and a three course set dinner 18.30hrs-21.00hrs. In Bergen a buffet is usually served 18.30hrs-21.30hrs. Exact times are given on board.

Pets
It is recommended that pets are not brought on long journeys and special rules apply to the transport of animals; contact us for further information. We do however welcome guide dogs on board.

Pharmacy/doctor
As there are only short distances between ports there is neither a doctor nor a pharmacy on board.

Playroom
Most ships have a playroom except MS Lofoten, MS Nordstjernen, MS Midnatsol and MS Trollfjord.

Remember
Do not forget to bring your binoculars, camera and/or a video camera. Take practical, warm and windproof clothing for going out on deck. Smart, but casual clothes are recommended on board. Good comfortable footwear is vital for excursions.

Shop
Souvenirs, knitwear, postcards, DVDs of the journey, stamps and a small supply of toiletries are sold on board.

Smoking
Smoking is not permitted in cabins or public areas. It is allowed up on the open deck but prohibited at all times when the ships are in port.

Safety regulations
For reasons of safety it may sometimes be necessary to keep cabin ventilators/port-holes obscured.

Sick bay
On all ships except MS Vesterålen, MS Nordstjernen and MS Lofoten.

Telephone and fax
All ships have payphones and a fax machine. There is generally good coverage for mobile phones.

Tour leader
There is a tour leader on board all year round. On some departures this service is managed by reception. External tour leaders (groups) are requested to contact the reception for information on practical details.

Transfer
We can offer transfers in Bergen, Trondheim and Kirkenes.

Valuables
There is a safe in reception. Hurtigruten accept no responsibility for valuables and money kept in cabins.

Wake-up calls
When arriving at night disembarking passengers are woken between half an hour and one hour before arrival.

Weather and climate
Temperatures usually vary between 2°C and -10°C in winter. Summer temperatures in northern Norway vary between 10°C and 30°C depending on latitude. 

For additional information, please contact us on email: sales@hurtigruten.co.uk or call 0845 225 6640